Comment Banner Feb 2010

Emergency Alert telephone warning system goes live


The new Emergency Alert telephone warning system is already proving to be a valuable tool for the CFS following its launch in South Australia in December.

The system, which sends voice message to landlines, and text message to mobiles, has been used nine times by the CFS to warn people about bushfires, most recently for the Hillier fire, near Gawler, on 10 February.

The Alert SA project team is now rolling out the system to the other government agencies involved in emergency management, with the aim of creating an all-hazards warning system by the end of 2010, and is working with Victoria on the development and implementation of Version 2.

The team will also continue the development of the Alert SA emergency information phone line and Alert SA website, which will provide people with essential information from a range of government agencies in an emergency.

An overflow call centre has been established within SAFECOM which uses staff across Government who volunteer during major incidents. Significant efforts have gone into training these people.

The Commonwealth Government has also developed an emergency call centre with up to 7000 staff that can be activated if South Australia requires further call capacity.

  Alert SA
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